Return & Refund Policy

1. Introduction

Thank you for shopping at RoinTech. If for any reason you are not completely satisfied with a purchase, we invite you to review our Return and Refund Policy.

2. Interpretation and Definitions

• Company: Rointech Institute of Education Pvt Ltd, Bareilly UP India.
• Goods: Items offered for sale on the website.
• Orders: Request by you to purchase Goods from us.
• Service: Refers to the website www.rointech.org.in.
• You: The individual using the Service.

3. Order Cancellation Rights

Our digital products are not cancellable or returnable. However, if there's a serious issue, you may cancel your order within 30 minutes of purchase for any reason.

You can inform us by email at: support@rointech.org.in

We will reimburse you within 14 days using the original payment method.

4. Conditions for Returns

• Products must be purchased within the last 30 minutes.
• Must include Order ID and proof of original purchase.

Non-returnable goods include:

• Customized or personalized items.
• Expired or perishable items.
• Unsealed items due to hygiene or health reasons.
• Goods mixed inseparably with other items.

5. Returning Goods

You are responsible for return shipping costs and risk. We recommend using an insured, trackable mail service.

Note: Digital goods are not physically returned but must include proof of issue.

6. Gifts

If the item was marked as a gift and shipped directly to you, you'll receive a gift credit for the return value. If it wasn’t marked as a gift, the refund will go to the original purchaser.

7. Contact Us

If you have questions about this policy, contact us at: support@rointech.org.in

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